We had a group of 10 go in there. First thing noticed was a debit card laying on the floor. Turns out the server had dropped it. This should have been a sign to leave right away. We did not. It took forever to get our drink order taken. Drinks came really quick with the help from additional servers. We end up having 2 drinks each before our food order was taken. Took a while for appetizers to come out, we accepted this due to the size of our party. Drinks ran dry as did the help from the other servers. I guess they figured since our server had time to text on her phone she should have time to do her job. Dinner came, everyone enjoyed the quality of their meals. Food was warm and tasty. The server suggested getting a pitcher if beer between three if us who were drinking beer and that she could split the cost of it on our checks. We took her advice. Now comes the true nightmare of our visit, check time. After waiting for over 30 minutes with no sign of our server, empty glasses and ready to check out someone had to search her out. She gets to the table and had to ask what we all had.We tell her. She comes back with a large stack of tickets printed out and tries passing them or like a deck of cards. The tickets were mixed up beyond belief then she tells us they usually don't separate tickets there for large parties. She then says "let's start over". A member of our party decides to put it all on his card just to end our 2 1/2 hour ordeal. On top of all this we are FORCED to pay 18% for the most horrid, inept, and blah service most of us have ever experienced. A plea to the manager on duty nets us nothing in the way of satisfaction. Over all the food was good and the service was atrocious. Tip the cook and fire the waitress.